Durrat Al Manal and ARDD organized the first consultative meeting regarding the degree of satisfaction and public perception regarding the justice sector in Jordan
Amman, March 3, 2018: Durrat Al Manal for Development and Training, in cooperation with the Arab Renaissance Organization for Democracy and Development - ARDD, held its first consultative meeting at the Amman Chamber of Commerce to discuss the results of the report "Public Perceptions and Satisfaction Regarding the Justice Sector in Jordan."
This report is one of the most important outputs of the project "Enhancing Public Support for Justice Sector Reform in Jordan," implemented by ARDD in cooperation with Durrat Al Manal and supported by the EU Delegation to Jordan.
This project is in line with the recommendations of the Royal Commission for the Development of the Judiciary and its comprehensive strategy to address the challenges, continue the process of modernization and development, improve the performance of the Judiciary and the process of litigation, enforcement of sentences and the strengthening of the rule of law in accordance with international human rights standards.
The project aims at leading a community dialogue based on a evidence-based and participatory approach among the concerned parties to discuss the main issues related to the development of the justice sector and changing the perceptions prevailing in the society.
To achieve these goals, ARDD and Durat Al Manal have formed a steering committee to contribute in a qualitative and effective manner to enhancing public awareness and introducing the latest reform initiatives to become a reliable reference point to ensure access to justice and contribute to the development of the sector and to promote the values of inclusiveness and principles of accountability in the justice sector.
The committee consists of a selection of national experts from the Judicial Council, SIGI-Jordan, the I am a Human Society for Rights of Disabled People, and representatives of government and private bodies such as the Ministry of Justice, the Old Judges Club, the University of Jordan, the Amman Chamber of Commerce, Jordan Chamber of Industry, in addition to representatives of ARDD, in the hope that members of the police and judicial administration will join in the future.
In parallel with the work of the committee, ARDD in cooperation with Durrat Al Manal prepared a report for this meeting to consult the final results and important outputs, which were prepared through the "research survey" with the participation of 1700 respondents.
The study included a number of issues and indicators related to the chain of justice, the performance of the courts and their staff, the degree of awareness and knowledge of the recent development initiatives of the justice sector, and the importance of supporting human rights issues as follows:
With regard to the court system and the chain of justice, the report confirmed that the level of satisfaction with the court system is generally higher than envisaged.
This gap was evident in the study of the satisfaction of the courts when it was found that the percentage of satisfaction with the religious courts is higher than the regular courts.
The participants in the study also showed a tendency not to rely on the courts as a means to raise a grievance, or at least assumed that their cases did not need courts and tribunals. Only 24% of respondents reported referring their legal cases to the court, with the knowledge that this percentage is considered low.
The study confirmed that the possibility of women resorting to the courts as a means of grievance is less likely than men resorting to this same method.
While 60% of the participants lacked adequate knowledge of human rights and Jordan's justice sector development initiatives, 80% of them showed strong support for these initiatives, including those related to the granting of citizenship to their children.
They also positively affirm the need to increase services for persons with disabilities, although 67% were unaware of such legislation.
As for the phenomenon of Wasta in Jordan, a majority of 80% said that this phenomenon represents a real danger and a serious issue that needs to be addressed by enhancing accountability and transparency. Almost half of the sample did not describe the judiciary in Jordan as transparent nor that the Jordanian government has been able to improve transparency over the last 10 years.
In addition, 49% of the participants do not have confidence in the ability of the justice sector to rehabilitate perpetrators and reduce their recurrence and repetition.
ARDD is a civil society organization and a think tank that aspires to create all-inclusive intellectual and developmental change in the spirit of the Nahda - The Arab Renaissance through achieving social, economic, and political justice, and assisting vulnerable segments of society in acquiring their rights. ARDD aims to establish a society where everyone has equal rights and access to justice, regardless of status, and the organization’s mission is to initiate a civilizational message of renewal and to revive an ethical and value-based society in Jordan and the Arab world.
Durrat Al Manal is a non-profit company founded by a group of highly qualified professionals with extensive experience in several areas including development and enhancing the capabilities of individuals and communities. The company aims to raise the efficiency of the community and individuals in Jordan by strengthening the strategic partnership between the justice sector and other sectors of society.