In line with the global shift toward digital transformation, the Jordanian government launched the National E-Invoicing System, which became mandatory in April 2025. The system, officially issued in 2022 under tax legislation, aims to digitize invoices to ensure accurate documentation of transactions, improve tax collection, and curb tax evasion. It represents a key step toward a sustainable digital economy, requiring close cooperation between the government and all sectors for successful implementation.
In this context, the Arab Renaissance for Democracy and Development (ARDD) held a dialogue session on Wednesday, September 3, 2025, as part of the New Generation project, focusing on the new National E-Invoicing System. The session brought together associations from the Coordination of Youth Institutions and the Jordan National NGO Forum (JONAF) to shed light on the system’s mechanisms and respond to questions from civil society organizations regarding its application.
The session featured remarks by Ayman Khawaldeh, Director of the Invoicing Directorate at the Income and Sales Tax Department, with the discussion moderated by Rami Quwaider, Legal Advisor at ARDD.
Khawaldeh outlined the main features of the system, emphasizing its flexibility, which enables taxpayers to join easily and without additional costs. He highlighted that the system helps speed up tax procedures, facilitates access to tax clearance certificates, and enhances transparency and trust between taxpayers and the authority.
He explained that invoices are issued and stored electronically within a regulated system that meets invoicing and monitoring requirements, noting that registration is available through the department’s website using the taxpayer’s tax number and password.
Khawaldeh stressed that the invoicing system is no longer just a digital platform, but a reform tool that reshapes the relationship between the state and citizens on the basis of transparency, accountability, and tax justice.
The Income and Sales Tax Department first launched the system in late 2022, marking the start of companies joining the national invoicing network. Earlier this year, the legislative framework for the second phase was adopted, expanding application to local purchases of taxable goods and services through official invoices.
Participants underscored the importance of regular evaluation to address potential loopholes, broadening the system to include more sectors, and ensuring it is supported by a balanced legislative framework that imposes penalties on violators without burdening compliant taxpayers.
They also emphasized the importance of law enforcement in strengthening trust and transparency, and called for continued efforts to raise awareness of the invoicing system, particularly in the governorates and among nonprofit organizations, including civil society groups.
The New Generation project seeks to strengthen partnerships between youth civil society organizations and encourage collective youth action through creative approaches that amplify young people’s voices and enhance their participation in the public sphere.
